Frequently Asked Questions

A catalog of 10,000+ digital products, all built to do one thing: put AI on your side and make life a little easier. They come in three kinds, depending on how much you feel like doing yourself. Guides and checklists walk you through something step by step – what to do first, what to say, what to watch out for – and where AI can speed things up, they hand you ready-made prompts you can paste into whatever AI you already use. AI tools and assistants take your own details, like a bill, a job post or a contract, and come back with the finished letter, script or plan. Kits and AI personas pack everything for one bigger project into a single download. The topics run from bills, money and work to home, family, pets, travel, style, hobbies and starting something of your own – whatever part of life needs sorting this week.

One membership that opens the whole catalog: unlimited downloads of everything included – no counters, no meters, nothing ticking down while you browse. It starts with a 7-day free trial and a welcome bonus of 100 AI tokens. We keep adding new products, and members see them first.

Browse everything, and take up to 5 products home for free. A card is needed to start, but nothing is charged during the week, and we email you before the first payment – no quiet surprises. Unlimited downloads unlock on your first billing date.

Most products are a straight download and cost nothing extra. But some tools don’t hand you a template – they build the answer around your numbers and your wording, or make an image, a video, a whole AI persona. That part runs on tokens. One generation starts at two tokens, and you always see the cost before you press anything.

A hundred of them land in your account the moment you start your trial, on the house. They never expire – no monthly reset, no use-it-or-lose-it. They simply sit there until you need them. Run out? Top up in your account, where your balance and history live. And downloading never uses tokens.

Not even slightly, and that’s the point. Guides are written for a person, not a programmer: every step spelled out, in order, in plain words – what to do, what to say, what to check before you send it. If you want AI to help, the ready prompts are right there in the guide, and you can paste them into whatever AI you already use. Tools do even that part for you: a few plain questions, and the finished thing comes back. Nothing to install, no prompts to write from scratch, no vocabulary to learn first. Everything opens in one click on a phone, tablet or laptop.

The catalog is, all of it, with unlimited downloads. A handful of bigger releases sit outside – full systems we put months into. Those are sold separately, and members never pay full price for them: there’s always a member price nobody else sees. Which is which is written on the product page, before you click anything.

Never. What you’ve downloaded is yours to keep, cancelled membership or not. Leaving only stops new downloads once your paid period ends, and any tokens left in your account stay right where they are.

One click in your account. No phone call, no form, nobody trying to talk you out of it. You keep access until the end of the period you’ve already paid for, and that’s the last charge.

Instantly. They’re in your Sellvia Mall account the moment you get them, on any device, and a download link lands in your email too.

Depends on the product: guides, checklists and cheat sheets usually come as PDF, some products as HTML pages you open right in your browser, planners and templates in editable formats, and AI tools run inside your account. All of it works on phones, tablets and computers.

As many times as you like. Everything you’ve downloaded stays in your Sellvia Mall account, ready to open again.

Fair question, and a short answer: when a tool needs your details – a bill, a job post, a contract – that text goes confidentially to the AI model to build your result, and we don’t keep it. It isn’t stored on our side, used to profile you, or used to train anything. Treat what comes back as a very good draft, and read it before you send it.

No – everything here is educational. We show you what to ask for and how to word it, but rules differ by state, employer and provider, so anything touching taxes, benefits, insurance or collections points you to the official source. We sell tools, not outcomes.

Check your spam or promotions folder first – that’s where it usually hides. Still nothing? Log in to your account and your products are right there. Or write to support@mall.sellvia.com and we’ll find it for you.

Because everything is digital and lands instantly, all sales are final. That’s exactly why the first week is free – try the Pass properly, and cancel before it ends if it isn’t for you. AI tokens are non-refundable, both the welcome bonus and any you buy. Hit a technical snag, like a corrupted file or a double charge? See our Refunds & Returns Policy and write to us – we’ll sort it out.

Always. Real people, not a bot loop. Write to support@mall.sellvia.com anytime – we usually come back within a business day.